Nortel Desktop Assistant 2.0

Nortel Desktop Assistant is a desktop application from Nortel that brings intuitive call control and directory tools to your computer. Designed for organizations using Nortel enterprise communications systems, it streamlines everyday calling tasks so employees can stay focused and responsive.

Key capabilities include:

• Click-to-call and on-screen call control (answer, hold, transfer, conference)
• Integrated access to corporate directories and personal contacts for quick search and dialing
• Incoming call notifications with caller details and screen pops
• Call history and logs to track recent activity
• Presence-aware features and messaging shortcuts, depending on system configuration

With a familiar, user-friendly interface and tight integration with Nortel telephony platforms, Nortel Desktop Assistant helps reduce call handling time, improve customer response, and boost productivity across the enterprise.

Nortel Desktop Assistant is developed by Nortel. The most popular version of this product among our users is 2.0. The name of the program executable file is da.exe.